Where are we?

The Queens Road Medical Centre

220, Queens Road

Leicester. LE2 3FT

telephone: 0116 2702233

Lots of information about the practice can be found in our PRACTICE LEAFLET, which is available here:

PRACTICE LEAFLET.doc PRACTICE LEAFLET.doc
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SHARING YOUR DATA 

Except in specific circumstances, required by law, explicit Consent is needed from you before we divulge information to anyone else. You may chose to share your records with other health professionals to help them provide you with better healthcare. This is a complex area and the following guides will help you decide what you want to do. 


SHARING YOUR DATA2.doc SHARING YOUR DATA2.doc
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sharing your data - patient leaflet.pdf sharing your data - patient leaflet.pdf
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Summary care records opt out form.pdf Summary care records opt out form.pdf
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Care Quality Commission 

INSPECTION PROCESS

 The CQC has a statutory right to inspect medical records, although it has said it will only obtain personal confidential information when necessary and will try to involve patients. As part of the Inspection process, the CQC may request we provide them with details relating to our patients so that they can undertake their inspections. 

If you have any questions, please let us know and our business co-ordinator, Sam, will contact you.

 Reception Opening Times:

             Monday       08:30-12:00      15:30-18:30

             Tuesday      08:30-12:00      15:30-18:30

             Wednesday 08:30-12:00      15:30-18:30

             Thursday     08:30-12:00      Closed

             Friday         08:30-12:00      15:30-18:30

             Weekend    Closed  

 

 

We run a modified Advance Access Appointment System


Not all medical problems require a face to face consultation. Telephone consultations may be a time-effective alternative. 

Patients can request a telephone consultation by ringing the surgery and Dr Lenten will ring them back. This is not designed as a general advice line, but as an alternative to a surgery appointment or a home visit. 

Please use this facility responsibly and ensure the telephone number left is accessible.


YOU ARE ABLE TO BOOK APPOINTMENTS AND ORDER REPEAT PRESCRIPTIONS ON LINE:

Online Login: Appointments and Prescriptions


 FOR URGENT MEDICAL ADVICE

if it is life-threatening call 999
If the surgery is closed:
8.00am - 6.30pm Monday - Friday ring: 0845 6031761
6.30pm - 8.00am Monday - Friday, at weekends and bank holidays ring :          111
when you ring NHS111 a trained adviser will ask you questions to find out what is wrong, give you medical advice and direct you to an Out of Hours Doctor if this is necessary.

EBOLA

If you are suffering from fever or vomiting and diarrhoea and have recently visited Sierra Leone, Liberia or Guinea, please RING us and inform the receptionist; Please do not come to the surgery due to the Ebola virus being highly contagious. Please ask for the GP to ring you back to discuss treatment. 
Please Do not come in to the Surgery. Thank you.







             'FRIENDS AND FAMILY TEST':

                   Please click this LINK


              INTERNAL PATIENT SURVEY:

          Please click this link:   Survey 0103