WE ARE NO LONGER ACCEPTING NEW PATIENTS. ALL SERVICES WILL BE AVAILABLE TO OUR CURRENT PATIENTS UP UNTIL 31ST MARCH 2016 

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Where are we?

The Queens Road Medical Centre

220, Queens Road

Leicester. LE2 3FT

telephone: 0116 2702233

                     ACCESSING SERVICES ONLINE

     YOU ARE ABLE TO BOOK APPOINTMENTS, ORDER                   REPEAT PRESCRIPTIONS AND VIEW A SUMMARY                             RECORD ON LINE USING THIS LINK:

     Online Login: Appointments, Prescriptionsviewing                                  summary record

Lots of information about the practice can be found in our PRACTICE LEAFLET, which is available here:

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SHARING YOUR DATA 

Except in specific circumstances, required by law, explicit Consent is needed from you before we divulge information to anyone else. You may chose to share your records with other health professionals to help them provide you with better healthcare. This is a complex area and the following guides will help you decide what you want to do. 


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Care Quality Commission 

INSPECTION PROCESS

 The CQC has a statutory right to inspect medical records, although it has said it will only obtain personal confidential information when necessary and will try to involve patients. As part of the Inspection process, the CQC may request we provide them with details relating to our patients so that they can undertake their inspections. 

If you have any questions, please let us know and our Practice Manager, Sam, will contact you.

 Reception Opening Times:

             Monday       08:30-12:00      15:30-18:30

             Tuesday      08:30-12:00      15:30-18:30

             Wednesday 08:30-12:00      15:30-18:30

             Thursday     08:30-12:00      Closed

             Friday         08:30-12:00      15:30-18:30

             Weekend    Closed  

 Information on what to do when we are closed 

can be found below

            FOR URGENT MEDICAL ADVICE

if it is life-threatening call 999
If the surgery is closed:
8.00am - 6.30pm Monday - Friday ring: 
0845 6031761
6.30pm - 8.00am Monday - Friday, at weekends and bank holidays ring:
111
when you ring NHS111 a trained adviser will ask you questions to find out what is wrong, give you medical advice and direct you to an Out of Hours Doctor if this is necessary.

    We run a modified Advance Access Appointment System

          ACCESSING APPOINTMENTS IN THE EVENINGS                                     AND WEEKENDS

We have signed up to a 'hub' scheme

run by local GPs to enable our patients to access appointments in the evenings and at weekends.

The information can be found here:     

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TELEPHONE CONSULTATIONS

Not all medical problems require a face to face consultation. Telephone consultations may be a time-effective alternative. 

Patients can request a telephone consultation by ringing the surgery and Dr Lenten will ring them back. This is not designed as a general advice line, but as an alternative to a surgery appointment or a home visit. 

Please use this facility responsibly and ensure that you are available to answer the call when the Doctor rings you back.

As we are a single handed practice, ALL patients registered with us are allocated to Dr Jonathan Lenten

             'FRIENDS AND FAMILY TEST':

                   Please click this LINK           

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